Billing and Account Management

Signing up

If you want to sign up for our services, we will need your payment information to complete the subscription process. You may be sure that the security and privacy of your information are our top priorities.

Subscriptions & Pricing

We offer four distinct subscription packages tailored to meet your specific requirements:

Basic, Starter (Recommended), Advanced, and Corporate.

Basic: Starting at $100 per month, this package provides access to a limited set of connectors. It allows you to complete up to 100 tasks per month. In the event that you exceed this limit, additional tasks are priced at $1 per task.

Starter: Starting at $1000 per month, the Starter package offers access to the most popular connectors. You can complete up to 2000 tasks per month, with excess tasks priced at $0.50 per task. Additionally, this package allows you to add new users to the same plan for just $500 per person. Standard monitoring of workflow and business data is included.

Advanced: Starting at $3000 per month, the Advanced package grants access to the full library of connectors. You can add new users to the same plan for just $300 per person. The package enables you to complete up to 10,000 tasks per month, with additional tasks priced at $0.30 per task. Advanced options for monitoring workflow and business data are available.

Corporate: Starting at $5000 per month, the Corporate package offers a customised experience for exceptional value. It allows you to utilise up to 10 workflows and provides access to the full library of connectors. You can add new users to the same subscription for just $100 per person. Enjoy custom monitoring of workflow and business data. With this package, you can complete up to 1 million tasks per month, and any excess tasks are priced at $0.005 per task.

For more information on our pricing and package features, please visit our website at https://www.arcanum.ai/pricing

Subscription management

You can access your billing and account information on the Arcanum platform by clicking the profile icon at the bottom left corner of your screen. This is where you can update your profile details, view the different Accelerate subscription tiers, choose the one that best suits your needs and see your billing history to date. Upgrading your membership is a simple procedure. Simply get in touch with our support staff whenever you decide to upgrade or downgrade by using the platform's chat feature or our dedicated email address, support@arcanum.ai . As soon as possible, a member of our support staff will help you and walk you through the process of upgrading your membership. Using our service does not require you to commit to a set time frame. There are no commitments or fees associated with cancelling your subscription at any time. Please be aware that you can reactivate your account at any moment throughout your billing month if you decide to halt our services. We run on a monthly payment basis, therefore even if you decide to discontinue your subscription before the end of the month, you will still have access to our services through the conclusion of the current payment cycle.

Contact Us

Our customer care team is dedicated to providing top-notch help and is very responsive. We make an effort to respond to enquiries quickly and effectively. Please feel free to email us at support@arcanum.ai if you have any more queries or require assistance. Alternatively you can contact us at https://www.arcanum.ai/contact-us with any questions or inquiries you may have.